on 12-05-2020 12:45
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 13-05-2020 09:45
Hi I am bein charged £4.50 on bona fide mobile lt when I have never even heard of it
@Dbada Is this a single charge, or have you been receiving these charges for some time? If the charges started later than May last year there should have been a two-factor authorisation of the charge. A PIN number would have been sent to your phone and that would have been entered on a website to start the charges. If this did't happen the charges were unlawful. You are entitled to ask for proof that you consented to the charges in this way.
Take a look at the faq on the payforitsucks website, linked in my signature to find out more.
Hope you manage to get this sorted and obtain a refund of any charges taken without your consent.