False charges

[Dbada]

Hi I am bein charged £4.50 on bona fide mobile lt when I have never even heard of it

[gmarkj]

See help and advice on the links below:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
http://www.payforitsucks.co.uk/

[Payforit_Sucks]

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@Dbada wrote:
Hi I am bein charged £4.50 on bona fide mobile lt when I have never even heard of it

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@Dbada Is this a single charge, or have you been receiving these charges for some time? If the charges started later than May last year there should have been a two-factor authorisation of the charge. A PIN number would have been sent to your phone and that would have been entered on a website to start the charges. If this did't happen the charges were unlawful. You are entitled to ask for proof that you consented to the charges in this way.

Take a look at the faq on the payforitsucks website, linked in my signature to find out more.

Hope you manage to get this sorted and obtain a refund of any charges taken without your consent.

Paul

paul@payforitsucks.co.uk