Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPhone XR refusal, what are my rights?

Hi guys, this is my first post so apologies if this is not in the right place. so basically I saw the offer for £300 off iPhone xr outside my local O2 shop, obviously I walked in and inquired more. deal looks too good to miss out on and I've been mea...

Resolved! Adding a number from another supplier

(What does Select Board mean?!) I would like to add my partners phone and number to my acccount. He is currently with another supplier. How might I do this?thanks, in anticipation.

Resolved! Spend cap

As I know my spend cap is 5pounds is it possible to increase?

Resolved! How.to activate.a.sim card.

How do.you activate.a.sim.card.and dont have the old.one when trying to activate sends message to my phone but obvsly doesnt come.threw.because aint activated

Resolved! My account payment

Hi I have account from name rebecca Cronin, I am not able to pay at moment as do not have money, can I put on hold my payments for previous and next month until i have money.I get paid dec

Resolved! Sim swap

Hi received my bill before my SIM card thank youHow ever I’m having trouble doing the sim swap I sent the text yesterday regarding the request but was told wouldn’t be able to do it till 11/11 ???

Resolved! Upgrading early

Hi My contract ends on the 1st of January 2020 but I have noticed that I could upgrade from the 2nd of December 2019. If I do decide to upgrade between the 2nd of December and 1st of January, would I still have to pay the balance for December along w...

Resolved! New contract

I have took new contract through mobiledirect and the data was 45gb. When logging to O2 is showing 15gb????? How can this be resolve?

Resolved! 4G

Why have I received a message saying my 4G calls have been turned off?

Resolved! o2 Credit Referral

So I’m not entirely sure what to do.I previously had a contract under my parents name and was paying the bill. It finally ended so I thought it was about time to get one of my own especially since I checked and saw I had no errors or faults against m...

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