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Pipstop78 · ‎30-01-2023

I can't seem to see my extras on my 02 app can someone help me please thank you it's not showing me them it's just showing me items I can get

MI5 · ‎31-01-2023

Will have to be the usual contact route to O2 then @Pipstop78

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-01-2023

@Pipstop78

You have to click on the big + (plus) sign.

See guide Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pipstop78 · ‎30-01-2023

Won't let me 😞

MI5 · ‎31-01-2023

Will have to be the usual contact route to O2 then @Pipstop78

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pipstop78 · ‎31-01-2023

Ok Ty very much

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Extras

No network service

Safe search

Porting number with a PAC code

Activate esim

Re premium rate