cancel
Showing results for 
Search instead for 
Did you mean: 

Extras

Pipstop78
Level 11: Motivator
  • 687 Posts
  • 264 Topics
  • 2 Solutions
Registered:

I can't seem to see my extras on my 02 app can someone help me please thank you it's not showing me them it's just showing me items I can get 

Message 1 of 5
584 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152074 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

Will have to be the usual contact route to O2 then @Pipstop78 

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 5
545 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 152074 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

@Pipstop78 

You have to click on the big + (plus) sign.

See guide Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
579 Views

Pipstop78
Level 11: Motivator
  • 687 Posts
  • 264 Topics
  • 2 Solutions
Registered:

Won't let me 😞

Message 3 of 5
570 Views

MI5
Level 94: Supreme
  • 152074 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

Will have to be the usual contact route to O2 then @Pipstop78 

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
546 Views

Pipstop78
Level 11: Motivator
  • 687 Posts
  • 264 Topics
  • 2 Solutions
Registered:

Ok Ty very much 

Message 5 of 5
523 Views