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Pipstop78
Level 10: Inspirational
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on ‎30-01-2023 22:13

on ‎30-01-2023 22:13

I can't seem to see my extras on my 02 app can someone help me please thank you it's not showing me them it's just showing me items I can get 

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MI5
Level 94: Supreme
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on ‎31-01-2023 08:08

on ‎31-01-2023 08:08

Will have to be the usual contact route to O2 then @Pipstop78 

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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MI5
Level 94: Supreme
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on ‎30-01-2023 22:21

on ‎30-01-2023 22:21

@Pipstop78 

You have to click on the big + (plus) sign.

See guide Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Pipstop78
Level 10: Inspirational
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on ‎30-01-2023 22:53

on ‎30-01-2023 22:53

Won't let me 😞

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MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

on ‎31-01-2023 08:08

on ‎31-01-2023 08:08

Will have to be the usual contact route to O2 then @Pipstop78 

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Pipstop78
Level 10: Inspirational
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on ‎31-01-2023 14:04

on ‎31-01-2023 14:04

Ok Ty very much 

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