Extras

Adie · ‎26-05-2020

Can you change the extra before it’s redeemed. I don’t want what I choose and have 4 days left to redeem it...

Cleoriff · ‎26-05-2020

You would have to call O2. You are only allowed 1 free extra on your account. If you want more then you pay for them.

All numbers for O2 are in this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

https://www.o2.co.uk/help/account-and-billing/extras#choose

Veritas Numquam Perit

MI5 · ‎26-05-2020

@Adie If not redeemed yet just choose a different one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎28-05-2020

Hey @Adie did you manage to change your extra or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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