Extra sim

[waders]

Hi all, I am defo not tech savvy.

Here goes. 

I have two O2 Sim only deals mine and my son's. I want to add my daughter to my account and get the extra 20 percent off. For the life of me I can not find out how to do this. 

Regards 

[pgn]

The capability to have additional SIMs on the same account was temporarily withdrawn by O2 to facilitate the move of Virgin Media customers to O2 and the move of all customers to the new O2 back-end billing system, System 360.

It is unclear if this capability will be restored or when. Guide: O2 Open & Friends and Family discounts - How to sign up talks to discounts available, so a call to O2 on 202, or a chat to the social media team, link below has info, is needed, @waders.

Good luck!

[Oxonian]

@waders 

I am sure that the staff in your local O2 retail store would be delighted to assist you :-

Store locator | O2 UK | Find Your Nearest O2 Store

For the best experience try to visit off-peak rather than on a busy Saturday afternoon ! 

[Pongo42]

My local O2 shop recommended not to attempt getting the extra 20% as both my SIMs have a (very nice!) large discount following the move from Virgin to O2 - they were worried on my behalf that the 20% discount could negate what I already have.

[MI5]

@Pongo42 

No further discounts can be added to any already discounted tariffs, so any attempt would fail.