Eu Data

[Brucesea]

I am struggling to find an answer to this, when does the 25GB limit for data use in the EU reset? I work abroad and frequently use 60GB if data, I asked this of the o2 help line and they told me it was on a trip by trip basis so returning to the UK for 24 hours would reset the 25GB, so I didn’t switch, this is not what I am experiencing in reality. So which is it 25GB monthly in the EU or 25GB per trip? 

[MI5 · Accepted solution]

@Brucesea 

It's per billing cycle.

https://www.o2.co.uk/shop/international/using-phone-abroad

Tariffs with more than 25GB of monthly data

If your UK monthly data allowance is over 25GB, you’ll have a Roaming Limit of 25GB when roaming in our Europe Zone. This means you can use up to 25GB of your allowance at no extra cost- we’ll text you if you’re getting close to the limit, and again if you reach it. You can still use data if you reach our Roaming Limit, but you’ll be charged £3.50/GB.

These charges will apply until the following (depending on which is earliest);

• You use up your monthly UK data allowance**
• You return to the UK
• You reach your next bill cycle