cancel
Showing results for 
Search instead for 
Did you mean: 

Email address needed desperately.

Sarahnewman
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live. 

sarah x

More info
 
Message 1 of 13
3,920 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

@Sarahnewman wrote:

It's an account problem i'm affraid 😞 

 


Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere 

View solution in original post

Message 5 of 13
3,667 Views
12 REPLIES 12

jonsie
Level 94: Supreme
  • 95570 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

O2 don't have a customer email contact I'm afraid. You can email a complaint within this link :

How to complain

Anything we can help with?

 

 

 

 

 

Message 2 of 13
3,675 Views

Anonymous
Not applicable

What is your issue,  we can help as long as it's not account based

Message 3 of 13
3,675 Views

Sarahnewman
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It's an account problem i'm affraid 😞 

 

Message 4 of 13
3,671 Views

Anonymous
Not applicable

@Sarahnewman wrote:

It's an account problem i'm affraid 😞 

 


Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere 

Message 5 of 13
3,668 Views

Sarahnewman
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you x

 

Message 6 of 13
3,662 Views

Cleoriff
  • 127454 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

You may be better off trying customer services again tomorrow ...8-8.30am is the best time to ring....

Veritas Numquam Perit

Girl in a jacket
Message 7 of 13
3,661 Views

Anonymous
Not applicable

@Sarahnewman wrote:

Thank you x

 


Quite welcome 

Message 8 of 13
3,658 Views

Curr946
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
complaints@o2mail.co.uk
Current Phone: Sony Xperia XZ Premium
Message 9 of 13
3,602 Views

MI5
Level 94: Supreme
  • 151680 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Curr946 wrote:
complaints@o2mail.co.uk

complaintreviewservice@o2.com

But not for general CS enquiries......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
3,596 Views