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Email address needed desperately.

Sarahnewman
Level 1: Joiner
  • 3 Posts
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Registered:

Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live. 

sarah x

More info
 
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Anonymous
Not applicable

@Sarahnewman wrote:

It's an account problem i'm affraid 😞 

 


Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere 

View solution in original post

Message 5 of 13
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jonsie
Level 94: Supreme
  • 95570 Posts
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Registered:

O2 don't have a customer email contact I'm afraid. You can email a complaint within this link :

How to complain

Anything we can help with?

 

 

 

 

 

Message 2 of 13
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Anonymous
Not applicable

What is your issue,  we can help as long as it's not account based

Message 3 of 13
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Sarahnewman
Level 1: Joiner
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Registered:

It's an account problem i'm affraid 😞 

 

Message 4 of 13
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Anonymous
Not applicable

@Sarahnewman wrote:

It's an account problem i'm affraid 😞 

 


Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere 

Message 5 of 13
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Sarahnewman
Level 1: Joiner
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Registered:

Thank you x

 

Message 6 of 13
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Cleoriff
  • 127454 Posts
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Registered:

You may be better off trying customer services again tomorrow ...8-8.30am is the best time to ring....

Veritas Numquam Perit

Girl in a jacket
Message 7 of 13
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Anonymous
Not applicable

@Sarahnewman wrote:

Thank you x

 


Quite welcome 

Message 8 of 13
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Curr946
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
complaints@o2mail.co.uk
Current Phone: Sony Xperia XZ Premium
Message 9 of 13
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MI5
Level 94: Supreme
  • 151682 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Curr946 wrote:
complaints@o2mail.co.uk

complaintreviewservice@o2.com

But not for general CS enquiries......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
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