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Email address needed desperately.

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Sarahnewman
Level 1: Joiner
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on ‎05-01-2016 20:25

on ‎05-01-2016 20:25

Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live. 

sarah x

More info
 
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Anonymous
Not applicable
In response to Sarahnewman

on ‎05-01-2016 20:34

on ‎05-01-2016 20:34

@Sarahnewman wrote:

It's an account problem i'm affraid 😞 

 

Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere 

View solution in original post

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jonsie
Level 94: Supreme
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on ‎05-01-2016 20:29

on ‎05-01-2016 20:29

O2 don't have a customer email contact I'm afraid. You can email a complaint within this link :

How to complain

Anything we can help with?

 

 

 

 

 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎05-01-2016 20:29

on ‎05-01-2016 20:29

What is your issue,  we can help as long as it's not account based

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Sarahnewman
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on ‎05-01-2016 20:33

on ‎05-01-2016 20:33

It's an account problem i'm affraid 😞 

 

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Anonymous
Not applicable
In response to Sarahnewman

on ‎05-01-2016 20:34

on ‎05-01-2016 20:34

@Sarahnewman wrote:

It's an account problem i'm affraid 😞 

 

Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere 

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Sarahnewman
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on ‎05-01-2016 20:36

on ‎05-01-2016 20:36

Thank you x

 

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Cleoriff
Level 94: Supreme
In response to Anonymous
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on ‎05-01-2016 20:36

on ‎05-01-2016 20:36

You may be better off trying customer services again tomorrow ...8-8.30am is the best time to ring....

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
In response to Sarahnewman

on ‎05-01-2016 20:37

on ‎05-01-2016 20:37

@Sarahnewman wrote:

Thank you x

 

Quite welcome 

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Curr946
Level 26: Upbeat
In response to Anonymous
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on ‎05-01-2016 21:58

on ‎05-01-2016 21:58

complaints@o2mail.co.uk
Current Phone: Sony Xperia XZ Premium
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MI5
Level 94: Supreme
In response to Curr946
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on ‎05-01-2016 22:06

on ‎05-01-2016 22:06

@Curr946 wrote:
complaints@o2mail.co.uk

? complaintreviewservice@o2.com

But not for general CS enquiries......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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