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Level 1: Joiner
Posts: 1
Registered: ‎03-01-2017
Accepted Solution

Early cancellation fee

I requested and used a PAC code over two weeks ago and I was wondering when the termination fee gets taken out the bank and my account gets closed?
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Registered: ‎04-01-2009

Re: Early cancellation fee

any adjustments will be made on your next billing date.

Posts: 88,159
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Registered: ‎04-04-2012

Re: Early cancellation fee

@Insaneginger 

Your MyO2 will give you balance, bill date and payment due date http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 5,337
Registered: ‎18-04-2018

Re: Early cancellation fee

Hi @Insaneginger, I hope the information above will help you understand better how to proceed now, but if you have any questions do let us know Smiley Happy Additionally, if you have any feedback you'd like to pass on to the Business based on your experience, we'd love to hear it!

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