cancel
Showing results for 
Search instead for 
Did you mean: 

Downing package

Anonymous
Not applicable
Is there anyway you can down your package? don't use my 2gb data and barley use any of my free minutes paying a lot of money a month
Message 1 of 21
2,775 Views
20 REPLIES 20

Cleoriff
Level 94: Supreme
  • 128367 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

Before I replied to the OP I googled this and read 4 threads that both you @jonsie and @MI5 had posted on....The answer was the same on all 4 of them. Stopped in March 2012......so if you took out a 2 year contract in Feb 2012 this would have ended in Feb 2014....

Veritas Numquam Perit

Girl in a jacket
Message 11 of 21
2,226 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:

tc1.JPG

tc2.JPG

As you can see, the option is there, and before i upgraded I could move up one level, or down one level.

 

PS this is not the refresh plan

Current Phone: Sony Xperia XZ Premium
Message 12 of 21
2,210 Views

Cleoriff
Level 94: Supreme
  • 128367 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

Your phone number is on display @Curr946 ?. I also have the opportunity to change my tariff....but only up....not down...

Veritas Numquam Perit

Girl in a jacket
Message 13 of 21
2,206 Views

MI5
Level 94: Supreme
  • 152089 Posts
  • 651 Topics
  • 28927 Solutions
Registered:
An ex voda number too...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 21
2,204 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

Clicking on the link I get this :

Capture.JPG

 

So it's dependent on your particular contract. However, Refresh customers definitely cannot lower tariff.

Message 15 of 21
2,198 Views

Cleoriff
Level 94: Supreme
  • 128367 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

And I just tried that...clicked on change my tariff and got this... So for me...it's 'aving none of it...LOL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

error.JPG

Veritas Numquam Perit

Girl in a jacket
Message 16 of 21
2,197 Views

Cleoriff
Level 94: Supreme
  • 128367 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

And something definitely went wrong with that post.....Confused

Veritas Numquam Perit

Girl in a jacket
Message 17 of 21
2,194 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:
Message 18 of 21
2,193 Views

Cleoriff
Level 94: Supreme
  • 128367 Posts
  • 835 Topics
  • 7592 Solutions
Registered:

@jonsie wrote:

I got the same error the first time so try again wink


Just have...still having none of it....

Veritas Numquam Perit

Girl in a jacket
Message 19 of 21
2,192 Views

MI5
Level 94: Supreme
  • 152089 Posts
  • 651 Topics
  • 28927 Solutions
Registered:
It's another common glitch.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 21
2,179 Views