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on 27-04-2020 06:51
Solved! Go to Solution.
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on 27-04-2020 08:48
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on 27-04-2020 08:48
Any customer who was previously on refresh and subsequently moved to a SIM only deal can upgrade to another refresh contract at anytime without penalty.
Your MyO2 should say you can upgrade now.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-04-2020 07:17
Normally it's 3 months on a sim only deal before you can upgrade. https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-...
However, as you have had a contract before it's worth giving O2 a call Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
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on 27-04-2020 08:48
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on 27-04-2020 08:48
Any customer who was previously on refresh and subsequently moved to a SIM only deal can upgrade to another refresh contract at anytime without penalty.
Your MyO2 should say you can upgrade now.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-04-2020 08:54
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on 27-04-2020 08:58
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on 27-04-2020 08:58
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

