Solved: Re: Disney +

Nanof7 · ‎08-01-2021

I currently have Disney + on priority. My offer runs out on 18th January. I know I can renew for £5.99pcm. However, on extras it’s offered for £5.99 but with £2 reduction on airtime.
If I let it end on 18th can I add it at a later date & get the £2 off airtime every month ?

MI5 · ‎08-01-2021

@Nanof7

Yes but you may need to create a new account with a different email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-01-2021

@Nanof7

Yes but you may need to create a new account with a different email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nanof7 · ‎08-01-2021

Thank you. Perhaps this is another example of loyal customers not getting the same perks as new customers?

MI5 · ‎08-01-2021

@Nanof7

Just redeemit through your MyO2 and see if it allows it with your regular email address.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nanof7 · ‎08-01-2021

Thanks. I’ll give it a try after 18th

MI5 · ‎08-01-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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