Direct debit

[Emmt]

How do I set up a direct debit for my sim only contract? I don’t want to pay manually every month and would much rather they automatically take the money out of my account .

[MILKBARKID]

Hi i'm trying to change my direct debit to my other bank  and have spent an hour trying to find out how with no success can you help please ? Thanks Paul

[Bambino · Accepted solution]

@Emmt @MILKBARKID If you both call customer service in the morning they will help you with your issues. Best time to call is 8-8.30 am to avoid a long wait on hold.
https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

[jonsie]

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@MILKBARKID wrote:

Hi i'm trying to change my direct debit to my other bank  and have spent an hour trying to find out how with no success can you help please ? Thanks Paul

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Your direct debit account info can be changed in My O2 under 'my details'.

www.o2.co.uk/myo2

[MI5]

@Emmt 

Details for setting up a direct debit are in this help Guide: How to Pay Your Bill (Contract) 

[Cleoriff]

@Emmt 

If you want to do this yourself then complete this form, print it off and send it to O2

http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf 

Though is is far quicker to just contact customer services as said above.