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Level 1: Joiner
Posts: 1
Registered: ‎16-06-2013
Accepted Solution

Direct Debit

I'd like to re-set and change my monthly direct debit, does this have to be done over the telephone?

Posts: 71,762
Topics: 677
Registered: ‎14-01-2013

Re: Direct Debit

[ Edited ]

Hi @2281steveb 

If you are looking to change the date of your direct debit, then yes, this has to be done via customer services Guide: How to find help & contact O2 

If you are just changing your bank details then this can be done via My O2

*The Game Is On*

Level 63: Greatness Assured
Posts: 12,391
Registered: ‎31-03-2010

Re: Direct Debit

@2281steveb  Be aware that it cannot be changed within 6 days of your payment date. You may have to wait a month to do it if you're too close to the date.