Device plan

[MCF50]

I am paying £46.75 for my mobile plan and then a further amount for the device, however the amount has been different each month when it says on my o2 it should be £15.33. I have paid £13.10, £15.26 and the £23.86 

[madasaf1sh · Accepted solution]

@MCF50 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)