Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 123777 Views
  • 27 replies
  • 5 kudos

Resolved! my ipad%20account%20has%20gone%20missing%20in%20my%20o2

my ipad went missing from my o2 account and have been trying to contact o2 about this for a month with no luck. iv now recieved a defult on the account and still cant do anything about this. can anyone help ?

Rob13 by Level 1: Joiner
  • 107 Views
  • 1 replies
  • 0 kudos

Apple Watch series 6

I am trying to buy the Apple Watch series 6 but, it keeps saying I don’t save a monthly contract to add it to, I have 3 monthly contracts with qualifying iPhones

Susie11 by Level 1: Joiner
  • 91 Views
  • 1 replies
  • 0 kudos

SIM card

Just received a new sim card replacement, from a micro to a nano, it appears not to be registered. Can't make or receive call, the online chat service is not available, any ideas please.

Haz08 by Level 1: Joiner
  • 234 Views
  • 8 replies
  • 0 kudos

Sending SMS from UK to abroad

Hello I'm recently just joined O2 and when I'm sending a text to a friend who lives in the Netherlands he's receiving the text from a random number. My number isn't coming up. A completely different number is coming up every time I text him. The rand...

Chris73 by Level 1: Joiner
  • 112 Views
  • 2 replies
  • 0 kudos

Resolved! Signal

My signal isnt as gud as it was,people finding it hard to get hold of me..im finding it hard to get ring out..im paying for a service and im not getting it..whats the booster box?

Resolved! customer service%20contact%20number

looked everywhere but still cannot find the number to speak to a humanoid regarding renewal of my contract

IanC by Level 1: Joiner
  • 204 Views
  • 2 replies
  • 0 kudos

Resolved! Phone broken down

I am staying in France. My phone has broken down. I have an old iPhone I could use but it takes a smaller sim card. I tried cutting down the other one with scissors but that didn't work. So I need to order a new sim. But when I go to MyO2 to order on...

Resolved! data roaming

I am living in Greece atm.Will my charges be excessive if I continue to use data roaming post brexit

4g signal has been turned off?

I keep getting a iPhone notifications saying “o2 has turned off my 4g calls on your account” this isn’t a new phone had for 18 months, it not working in my area or in my work which is 5 miles apart, no one else has this problem on O2, I can’t speak t...