Detail list of question of asked on security check . operate a calltime balance by dialing *#10#

[Anonymous]

I could do with help in a big way.I have mentioned in the past request for help regarding two mobiles I have.Had another go making contact with liveperson call. Nearly hit the jack pot but as usual they ask one question to many, with not able to give it end of help.I got to the point with 'Kirti' when I said: my plan was to use up my credit in  then throw this mobile away.got a new mobile ph# I keep, when I  top up running into snags-her answer i'll help you with that. I can transfer the credit from the old number to the new number-the old number then will be diconnected and then I can update the new number on your MYo2 account which will be done within4-24hours

Kirti started a security checks-  I came a cropper when asked what my current call time balance,top-up date.amount and method for  check balance by dialing *#10#.

When i place the call I got no place with it. gave up said when I can get the details needed will come back. .I always fail with liveperson with the details they want. 

QUERY; how does one make a current call time balance using *#10#, to get last top-up date, amount and method for mobile .which may also include Is there a list of all question asked when O2 do a security checkup, it wouldhelp when i make my next call?

Thanks.

[MI5 · Accepted solution]

Dial *#10# and press the call key - this will give you current balance.
I'm not sure about date of last top up but this should be in your My O2.
CS should be able to ask you other security questions too if you are having difficulty with those asked.

[Anonymous]

Please remove your numbers from your question. This is a customer to customer forum which can be viewed by anyone.

[Cleoriff]

Hi @Anonymous 

if those are genuine phone numbers you have on display could you please remove them from your post?. This is an open forum customer to customer...and you could have problems if you leave those on display

Flagged

[Anonymous]

Thanks I have edit out the phone numbers on display.

[Anonymous]

Thanks, I have cleared the numbers from my post.

[Cleoriff]

---

@Anonymous wrote:

Thanks, I have cleared the numbers from my post.

---

Thanks. Very wise move

Maybe follow @MI5 's advice to get the answer you are looking for....?