Delivery ukmail

[Benlfc1990]

I ordered my contract phone early this morning around half 12, and received emails this morning saying I can track the delivery, but I couldn't track it so I phoned up and they said wait an hour or 2 so I've waited 6 hours and still nothing, I did pick the delivery time for 8-10am on Friday, but by reading everything on here do you get a text the day they go out and deliver and has anyone actually got there order on time?

[Anonymous · Accepted solution]

@Benlfc1990 You will get a dispatch email the evening before your delivery is due. If you don’t receive one then it’s possible you’re chosen device is out of stock. Chase customer service for the state of your order 

https://www.o2.co.uk/contactus

[EmilieT]

Hi @Benlfc1990, I hope what @Anonymous shared above helped, but please do let us know if you got your phone or any new info about its delivery since you last posted

[Benlfc1990]

It came on the day a bit late but still came, thanks for the help

[Anonymous]

@Benlfc1990 You are very welcome. Enjoy your new phone 

[Cleoriff]

So it came without a dispatch email @Benlfc1990?

Sometimes that happens. Pleased you got the phone anyway