Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241659 Views
  • 2 replies
  • 2 kudos

Resolved! Sim swap

I have upgraded my iPhone with o2 and did sim swap online yesterday afternoon. Although it’s not been 24 hours yet I am concerned that neither my old or my new phone have any service so no one can reach me. Any help?

Ruth by Level 1: Joiner
  • 2316 Views
  • 6 replies
  • 0 kudos

Resolved! 4G availability in Hungary

Hi all,I am about to go on Holiday to Hungary in August, can anyone tell me please is there any 4G roaming service available by O2? There are three providers such as T-Mobile, Telenor and Vodafone?

KissG by Level 1: Joiner
  • 4237 Views
  • 11 replies
  • 0 kudos

Resolved! Paying my bill

It won’t let me call to pay my bill or it won’t let me pay my bill online. Has this happened to anyone else?

JoshA by Level 1: Joiner
  • 2212 Views
  • 11 replies
  • 0 kudos

Resolved! Turkey

Good morning, we are traveling to Turkey this month and wondering what is the best options for using our phone at the hotel (the Wi-fi at the hotel is a bit hit or miss !)ThanksKenny

Ke1 by Level 1: Joiner
  • 18709 Views
  • 3 replies
  • 0 kudos

Resolved! New Tablet Refresh Order Issues

So, I decided last week to treat myself to a new Samsung Galaxy Tab S3 9.7 on a Refresh Tariff. 1st problem was I ordered Thursday Evening and paid extra for a Saturday delivery to my home. Of course UKMail had some sort of delay which meant they fai...

CJ_Blue by Level 2: Apprentice
  • 3470 Views
  • 14 replies
  • 0 kudos

data and battery lose over night

battery lose over night from 100% to 9% happened on may 23rd and the same no june 23ed and27th also lostcalander data history from june the 10th .[all work and inportante dates lost] june the 10th went last night.[i think it might be microsoft.]

emmitt by Level 1: Joiner
  • 2734 Views
  • 11 replies
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Resolved! Tablets

Now we know that o2 phones can be unlocked for free does this apply to tablets aswell?

ste064 by Level 3: Thinker
  • 2506 Views
  • 13 replies
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Resolved! WiFi/4G Calling on Pixel 2/OnePlus 5T?

Are O2 WiFi Calling and 4G Calling supported on the Google Pixel 2 and OnePlus 5T? According to the page at https://www.o2.co.uk/connectivity/wifi-and-4g-calling - "Many" of your devices are supported. The pop-up dialogue box only cites handsets from...

Anonymous by Not applicable
  • 8583 Views
  • 15 replies
  • 1 kudos

travelling NZ

Hi I'm in New Zealand having set up a bolt on in the UK. Due to my bank card being stopped in Error I've had to make many phone calls to my bank running up a large bill. Now 02 have cut of my services because I can't pay it because I have no Bank car...

nz1 by Level 1: Joiner
  • 930 Views
  • 4 replies
  • 0 kudos