Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Recycle Bill Credit

Hello,Can someone explain to me exactly how the bill credit of recycle works?I can see a minus amount on my account.Thanks

Resolved! need puk code no phone now only smart tv

i pressd something on my oneplus5t, now phone needs puk code, having to type this on my tv, 02chat gurus is offline, can someone help please, wheredo i find my puk code without a phone,,,thank you

Resolved! 0345 numbers

will i get extra charges if i phone 0345 number or does it just come off my minutes like normal numbers. thanks

Resolved! When the Device plan final payment is made

Amazingly, though I've doen a search, I can't find the answer to this simple question: My device plan 24 month contract ends next month.If I do nothing, will the device plan contract automatically terminate and no more money taken from my bank accoun...

Resolved! Web chat was no use in resolving my billing issue

Contacted O2 and received PAC code and was told that if I left before the end of my billing date I would not receive any more bills.I did that bur still got a bill for 1 month charges.Today I received an email demanding payment of £15 within four day...

Resolved! Roaming

Wondered if roaming is included in Mexico??

Resolved! Allowance

Just to clarify..... does my allowance start again each month or does it last the full year? I cannot find it written anywhere in my contract.

Resolved! iTunes add ins

Hi I have had more iTunes added on to my monthly bill and I haven’t bought anything that I’m aware ofThis happened last month too please can you help me to check and cancel?

Resolved! O2 Travel Inclusive

I moved to a new monthly contract which supposedly has Travel Inclusive. I am now in Australia and have received a text saying I have reached my £48 limit and data is no longer available. What do I do to get my phone on the O2travel inclusive tariff ...

Resolved! TalkTalk moved me to O2

Dear team, TalkTalk moved me to O2, I need a phone for your sim, I will go to Wandsworth O2 store to pick and collect the phone. Then I will have my debit card. Sony Xperia L1 has been shown to be there on Tuesday. I will be there by the end of the d...

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