Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My iPhone 7 is on its last legs and I can upgrade whenever I like for £192 so I’m thinking of doing that. However, due to various reasons, my credit rating isn’t the greatest right now.So my question is, if I upgrade early, will they do a credit chec...
Hi! I was wondering if anyone has ever 'upgraded' from pay monthly contract to a sim only contract? Basically my contract is due to finish in March, I have a notification on my phone when I go to upgrade saying I can upgrade early for a smaller fee t...
I ordered my contract phone early this morning around half 12, and received emails this morning saying I can track the delivery, but I couldn't track it so I phoned up and they said wait an hour or 2 so I've waited 6 hours and still nothing, I did pi...
I’m old customer and have outstanding bill I want to pay. When I try to sign in with my email and number I’m not recognised. Want this paid soon as I’m paying interest now.
My bill showed a charge for calling a premium number I knew I hadn't called. Further investigation revealed it was an O2 number. I had dialled 4444 from my pay monthly phone to top up a friend's PAYG O2 phone and O2 had diverted me to the premium num...
My Samsung Galaxy S6 keeps deleting landline speed dial numbers while mobile numbers are retained - please can someone help?
Anyone know how I could retrieve my photos and messages etc from the S6 before sending it away to be repaired/replaced? The screen has died after a long period of epileptic fits. And with this model it seems you cannot remove the battery
Hi I'm on pay monthly sim only with o2 and get bad coverage both at work and at home. I got my PAC and was going to move to 3. The coverage with 3 is good at work and the coverage checker said excellent coverage at home. However when I got my 3 sim s...
I made a call to cyprus and was charged £4.71. I dont understand why as calls are free in the eurozone.
How do I change my number without calling customer services?
