Data plan

[Shane4]

Hi,
I uploaded my data plan to unlimited to be changed when this month is over, however I have run out of data and it will be 16 days before this change is implemented.
I can't seem to buy any more data as it appears that the change in data plan is taking priority.
Is it possible to buy more data?

Thanks

[Cleoriff · Accepted solution]

Hi @Shane4 

You need to call O2. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call