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Data issues
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on ‎26-08-2019 10:11
Is anyone else having data problems? I have had no data for two days and I have done all the troubleshooting suggestions and still nothing.
Solved! Go to Solution.
Re: Data issues
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on ‎26-08-2019 10:19
I've had no problems but O2 gave notice they were doing maintenance of a lot of services from Friday until today. This might be the reason https://www.o2.co.uk/help/phones-sims-and-devices/system-maintenance-notification
You could also check your network status here https://status.o2.co.uk/ and see if there are any mast issues..
Best of luck and welcome to the forum
Re: Data issues
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on ‎26-08-2019 10:28
O2 never notified me about the maintenance. I have done status checks and logged a fault. Thank you for the welcome 😊
Re: Data issues
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‎26-08-2019 10:55 - edited ‎26-08-2019 10:56
I hope you get service back soon @WendyWoo
Re: Data issues
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on ‎27-08-2019 11:38
Hey @WendyWoo how are you getting on with your data issue? Are you still having problems?
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Re: Data issues
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on ‎27-08-2019 18:07
Yes still having data issues
Still no data
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on ‎30-08-2019 07:49
I am so fed up I have had no data for 7 days now it is so frustrating. O2 said that they would keep me informed but I have heard nothing from them.
Re: Still no data
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on ‎30-08-2019 08:58
This is to do with your previous thread here https://community.o2.co.uk/t5/Pay-Monthly/Data-issues/m-p/1249791#M170919
I will ask for it to be moved for continuity
Re: Still no data
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on ‎30-08-2019 08:58
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Still no data
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on ‎30-08-2019 10:23
Hey @WendyWoo I'll pick this one up for you and see if I can find out what's going on with your data situation. I'll need a bit more info so I'll send you a private message so we can go over the details.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?