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Level 2: Apprentice
Posts: 6
Registered: ‎26-08-2019

Re: Still no data

Hi Martin 

Thanks for your help this week thought I should let you know that my data has returned, I was looking through my phone settings for something and came across network settings and a reset network link so I reset my network and my 4G just came back Bouncy

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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Still no data


@WendyWoo wrote:

Hi Martin 

Thanks for your help this week thought I should let you know that my data has returned, I was looking through my phone settings for something and came across network settings and a reset network link so I reset my network and my 4G just came back Bouncy


That was quick and painless @WendyWoo smiling

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Community Manager
Posts: 7,016
Registered: ‎18-02-2016

Re: Still no data

Great news @WendyWoo ! Let me know if you have any further problems and we can re-escalate your case. wink

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Level 2: Apprentice
Posts: 6
Registered: ‎26-08-2019

Re: Still no data

Okay thanks smiling

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Community Manager
Posts: 7,016
Registered: ‎18-02-2016

Re: Still no data

No problem @WendyWoo ! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


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Level 1: Joiner
Posts: 1
Registered: ‎27-08-2019

Re: Data issues

Hey @WendyWoo I am having the same issues have been like this since the 20th August and I need my data
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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Data issues


@Megs1989 wrote:
Hey @WendyWoo I am having the same issues have been like this since the 20th August and I need my data

What phone do you have @Megs1989 ?