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Data issues

WendyWoo
Level 2: Apprentice
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Is anyone else having data problems? I have had no data for two days and I have done all the troubleshooting suggestions and still nothing.

Message 1 of 17
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WendyWoo
Level 2: Apprentice
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Hi Martin 

Thanks for your help this week thought I should let you know that my data has returned, I was looking through my phone settings for something and came across network settings and a reset network link so I reset my network and my 4G just came back Bouncy

Message 11 of 17
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jonsie
Level 94: Supreme
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@WendyWoo wrote:

Hi Martin 

Thanks for your help this week thought I should let you know that my data has returned, I was looking through my phone settings for something and came across network settings and a reset network link so I reset my network and my 4G just came back Bouncy


That was quick and painless @WendyWoo smiling

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Message 12 of 17
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Martin-O2
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Great news @WendyWoo ! Let me know if you have any further problems and we can re-escalate your case. wink

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Message 13 of 17
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WendyWoo
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Okay thanks smiling

Message 14 of 17
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Martin-O2
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No problem @WendyWoo ! 

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Message 15 of 17
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Megs1989
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Hey @WendyWoo I am having the same issues have been like this since the 20th August and I need my data
Message 16 of 17
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jonsie
Level 94: Supreme
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@Megs1989 wrote:
Hey @WendyWoo I am having the same issues have been like this since the 20th August and I need my data

What phone do you have @Megs1989 ?

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Message 17 of 17
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