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Level 1: Joiner
Posts: 2
Registered: ‎19-12-2018
Accepted Solution

Data in the US

Hi, my data is working for some of my apps but on many others it just does not work. For example, I can use the my O2 app or Facebook but Pokémon go or other games will not load despite my signal remaining strong. Is this normal?
Posts: 86,025
Topics: 526
Solutions: 10,769
Registered: ‎04-04-2012

Re: Data in the US

Hi @ADavies 

Perfectly normal where location based info is required for gaming. 

Some you can alter in settings whilst others will only work in your home region. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 4,162
Registered: ‎18-04-2018

Re: Data in the US

Hi @ADavies, and welcome to the forum Wave I hope the above info answered your question, but if there's anything else we could help you with please do give us a shout. Whereabouts in the US are you? Enjoy your time there!

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