Data bolt on

[AndyC1]

I recently ported my old number to o2 and my monthly data is now showing as 1gb instead of 3gb (I have a 2gb bolt on) any ideas? I’ve had nothing but hassle from o2 since joining porting my number was a nightmare

[AndyC1]

So why doesn’t my monthly allowance show as 3gb like it did before I ported? I’m confused

[MI5]

It's just the way the system works.
You'll get 3gb until September next year, then it expires.

[AndyC1]

Thanks for your help. Seems like a bizarre way of doing business to me. You have 3 gbs but the app will show you only have 1 go. Luckily I’m still in cooling period so back to giffgaff I think. Far easier

[MI5]

Once you use the 1st 1gb the bolt on will start and the data counter will count down from 2gb.

[jonsie]

I honestly don't see a problem here. You have the 3GB however it appears. Why the need to change network? Pedantic I think. 

[Cleoriff]

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@jonsie wrote:

I honestly don't see a problem here. You have the 3GB however it appears. Why the need to change network? Pedantic I think. 

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Exactly my thoughts when I read this thread @jonsie 

[jonsie]

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@Cleoriff wrote:

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@jonsie wrote:

I honestly don't see a problem here. You have the 3GB however it appears. Why the need to change network? Pedantic I think. 

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Exactly my thoughts when I read this thread @jonsie 

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Thank you @Cleoriff, I thought it was just me.