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Data bolt on

AndyC1
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I recently ported my old number to o2 and my monthly data is now showing as 1gb instead of 3gb (I have a 2gb bolt on) any ideas? I’ve had nothing but hassle from o2 since joining porting my number was a nightmare
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AndyC1
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So why doesn’t my monthly allowance show as 3gb like it did before I ported? I’m confused
Message 11 of 17
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MI5
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It's just the way the system works.
You'll get 3gb until September next year, then it expires.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 17
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AndyC1
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Thanks for your help. Seems like a bizarre way of doing business to me. You have 3 gbs but the app will show you only have 1 go. Luckily I’m still in cooling period so back to giffgaff I think. Far easier
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MI5
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Once you use the 1st 1gb the bolt on will start and the data counter will count down from 2gb.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 14 of 17
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jonsie
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I honestly don't see a problem here. You have the 3GB however it appears. Why the need to change network? Pedantic I think. 

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Cleoriff
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@jonsie wrote:

I honestly don't see a problem here. You have the 3GB however it appears. Why the need to change network? Pedantic I think. 


Exactly my thoughts when I read this thread @jonsie rolling_eyes

*The Game Is On*

Girl in a jacket
Message 16 of 17
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jonsie
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@Cleoriff wrote:

@jonsie wrote:

I honestly don't see a problem here. You have the 3GB however it appears. Why the need to change network? Pedantic I think. 


Exactly my thoughts when I read this thread @jonsie rolling_eyes


Thank you @Cleoriff, I thought it was just me. 

Message 17 of 17
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