Re: Data availability

Cal · ‎30-01-2020

In My 02 my data availability is never available. WHY?

Cleoriff · ‎30-01-2020

@Cal

Try deleting the app and reinstalling. See if that updates it.

Best of luck and welcome to the forum

Veritas Numquam Perit

MI5 · ‎30-01-2020

@Cal Have you looked online and in the app?

If same in both, call customer services on 202 and have them reset your account Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎31-01-2020

@Cal Have you been able to access your data allowance or are you still experiencing problems?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Data availability

contract disabled

Cancel insurance

Debt collection

Fraud.

Struggling too pay and phone was robbed