on 11-05-2024 15:39
on 11-05-2024 16:10
on 11-05-2024 16:10
@Adi2 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 11-05-2024 16:13
I was trying to get in touch with the costumer service over the chat ,how can I chat with them,I'm abroad and cannot make phone calls,it will cost me to much
on 11-05-2024 16:14
Thanks for your reply
on 11-05-2024 16:26
on 11-05-2024 16:26
@Adi2 You can download Skype to call the 0800 number for free: Guide: A Guide to Skype