Data activating
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on 19-07-2020 09:31
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on 19-07-2020 09:49
Have you paid the £5.00 for the data plan?
It must be linked to an existing iPhone tariff but can't use the same allowances.
You need O2 to set it up properly for you. If O2 can't do it over the phone then the shop is your best bet.
Is there anyone who could take it on your behalf? If you phone the shop and tell them the reason you can't come yourself, I'm sure they will understand...
Veritas Numquam Perit
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on 19-07-2020 10:14
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on 19-07-2020 10:56
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on 19-07-2020 10:56
Check in Settings to see if you have given permission to motion and fitness.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-07-2020 11:30
Jesusss how incompetent are O2 Capita staff...
I would raise a complaint, that’s a joke.
Complaints Live Chat is here
https://www.o2.co.uk/how-to-complain
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on 19-07-2020 14:51
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on 19-07-2020 14:57

on 19-07-2020 15:03
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on 19-07-2020 15:03
Is this what you did to set up your watch?
https://www.o2.co.uk/help/phones-sims-and-devices/apple-watch#:~:text=I%20already%20have%3F-,Open%20....
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on 19-07-2020 17:43
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on 20-07-2020 11:24
I'm assuming they have told you that it's activated on their side?
Either way, you will have to get back onto customer services on 202 or 0344 809 0202.

