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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20820 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 192610 Views
  • 2 replies
  • 2 kudos

Call abroad

I cant call abroad on mobile phone nuMber

Katazyna by • Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Resolved! Phone rwpair

I had a smudge mark appear on my screen when you rub it it goes away then after a few minutes comes straight back help

Donna771 by • Level 1: Joiner
  • 582 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade data query.

Hi. I’m wanting to upgrade to an iPhone 11 128gb. The minimum data on the options I can select for that is 5G. However I don’t need that much data and want to make my monthly airtime payment as small as possible.Does anyone know how it is possible th...

Keep my number

Hi there everyone my girlfriend just got an Iphone SE 2020 64GB red 24 Month contract Mobilephonesdirect (Arrived Yesterday) She has an old contract with Tesco and wants to transfer her number over to o2... (Has Tesco Pac Code) I whatsapp video calle...

ITFCJosh by • Level 2: Apprentice
  • 2036 Views
  • 27 replies
  • 0 kudos

Resolved! Furloughed and trying to contact someone

I have been trying to speak to someone for weeks now due to being unable to pay my bill as I have been furloughed. I have tried all available numbers but unfortunately I am unable to get past the automated system. Is there another way ? My phone has ...

Peter1969 by • Level 1: Joiner
  • 493 Views
  • 3 replies
  • 0 kudos

Resolved! eSiM

Hi, What eSiM deals are available? 

Rho by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Resolved! Moving to O2 - How do I give my PAC Code?

Hello all, just wondering if you could help a newbie. I have changed from Vodafone to 02 and need to give my PAC code to change my number over, I cannot find anywhere to do this and I cannot call - can you help? Thanks

Resolved! lost phone

I would like to report my phone lost or stolen

Data has not refreshed

My data was supposed to refresh today but has not and is saying I have to wait 30 days please help

Shaz123 by • Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos
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