Re: Data Issue Android System

MargoV · ‎01-10-2020

Cannot use data. I get a notification show up on the top task bar with a little question mark saying Androud System Log Into Network. No matter what K do J cant get online using data. I've tried selecting Use Network as is but that doesn't work either. Cant get hold of anybody at O2 when I call. Thank you

madasaf1sh · ‎01-10-2020

Hi @MargoV

Is the icon like an upside down triangle with the ? on it

A bit like this :

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎01-10-2020

@MargoV

Text the word "active" to 2020 and save the settings that get sent back.

Reboot your phone and try data again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎05-10-2020

Hi there @MargoV , how are you getting on with your data today? Did anything improve since you last posted? It would be great to hear back from you.

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