Solved: Crossed lines

Amber86 · ‎14-11-2022

I've been experiencing a crossed lines issue all day. Everytime someone tries to call me, the call goes through to someone else and it never comes through on my phone. This has been happening with incoming calls from both local UK and international numbers.

When I tried calling them back though, the call went through without any issues.

Can someone please guide me on this? I'm quite anxious about missing important calls, and there's no getting through to o2 customer service, as usual.

MI5 · ‎14-11-2022

@Amber86

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎14-11-2022

@Amber86

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Crossed lines

contract disabled

Cancel insurance

Debt collection

Fraud.

Struggling too pay and phone was robbed