Credit to my bank account 2 years after leaving o2

[Anonymous]

Hi. I left o2 2 years ago and I’ve just received a credit of 112.43 to my bank from Telefónica. I have no idea why. I’m out of the country long term so can’t contact o2. Anybody any ideas?

[jonsie]

I can only guess that they owed it to you when your account was  closed but why it's taken 2 years for an audit is beyond me. However they don't give money for free so accept it graciously, I'm sure they will  let you know if it's a mistake 😁

[Bambino · Accepted solution]

@Anonymous If you still feel you want to speak to customer service, if you have Skype, or another VOIP client you can call O2 on 0800 032 1402 for free from anywhere. 

[Anonymous]

Haha although I’m very tempted to do that if it’s been paid in error I may find myself being taken through the small claims court and given I’m not in the UK I may not even know about it 😂. Cheers for the response though 👌🏻

[Anonymous]

Thanks. I’ll do that. Grateful for the response 👌🏻

[Marjo]

Hi @Anonymous That's a nice amount of credit there. Did you get any info on this from customer service yet? If not, I'll drop you a quick PM (private message here on the forum) to see if we can help you on our end to find out more.