Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Incorrect tariff changes

I received a call from O2 saying my contract was up so would I like to upgrade. I said I might change my phone in the near future but not just now. I was then told that to keep my custom, they would keep me on the same deal but at a reduced price (si...

Resolved! If I pay and upgrade early...

Hi, I got a contract with o2 around a month ago and want to early upgrade so I can get the iPhone X, because I didn't pass credit check the first time I had to put down a deposit of £200 will I get this back if I pay off my phone bill in full to upgr...

Resolved! How do I check my auto top up details

How do I check my auto top up details

Resolved! Claim Xbox live membership

How do I claim my 12month live membership that I got with my upgrafe?

top up

How can I top up my 02 phone when I have no uk address and live in France?

Resolved! ‭0800 111 6121‬

I have just paid my bill through this number ‭0800 111 6121‬ not thinking straight please tell me this is 02 and not a scam?

Resolved! How to see an itemised bill showing my calls and the costs associated to them

Hello I am trying to find something that shows my call usage, as I recently experienced a problem with HMRC who have offered to reimburse me for costs in phone usage calling them. To do this though I need evidence of the calls and costs. I have a pay...

Resolved! usage over allowance

I have just taken an O2 contract for my son to use, now with EE they used to stop data usage once you hit your allowances so you could not overspend, do O2 offer this or anything like this also can i bar premium rate numbers from being called. Cheers...

Resolved! What is NOR?

Just checked my daughter's bill and she has charges which come under the heading of 'Country' as NOR. Can someone please explain to me what NOR is? We were flying most of that day and so she couldn't use her phone. I'm a bit concerned.Thanks

Resolved! Silent calls

For the last 3 months I have been getting silent calls where as soon as you say hello the line goes dead. I have been blocking to my hearts content but it is like an unlimited source of numbers they have or the computer has and it is 2-3 times a day ...

O2

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