19-08-2022 13:29 - edited 19-08-2022 13:39
19-08-2022 13:29 - edited 19-08-2022 13:39
Hi. If I’m upgrading from a sim only plan to a device plan will there be a credit check. I’ve only had the sim for 3 months. I spoke to 2 agents and they both gave different answers. 1 say there will be a credit check the other said there isn’t. I can upgrade in 4 days and I don’t want to make credit worst by applying for the device then getting denied.
on 19-08-2022 13:41
on 19-08-2022 13:41
o2 run affordability and credit checks across upgrades, as you are signing a regulated credit agreement, and this requires these checks.
on 19-08-2022 13:56
on 19-08-2022 13:56
Damn. Looks like I won’t be getting a upgrade as my credit isn’t the best atm. Thank you.
on 19-08-2022 14:00
on 19-08-2022 14:00
If you already have a refresh contract they will not credit check you again for an upgrade to another.
on 19-08-2022 16:29
My credit isn’t that great but I was approved for an upgrade to refresh after my 6 month probation on sim only. Since then I’ve been able to add a tablet line and a watch line to my account too
on 22-08-2022 15:14