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Level 1: Joiner
Posts: 4
Registered: ‎31-05-2020

Crazy psycho O2

Hi you have switched off my roaming you did this on Friday also even thought I told you I was temporarily working aboard. I eventually was able to call you to fix this and now yesterday you have switch off my roaming again now I am in a foreign country with no way of contacting the courts Ide world. Say if I get sick or are attacked I can not contact anyone as I have no phone and I am very vulnerable as I am in a foreign country by myself and do not talk the langue. I think O2 are disgusting for doing this I have been a loyal customer for 15 years always paying my bill on time I even added a bolt onto my phone which you charged me for and took my money and yet I still cannot use my phone as line is dead
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Posts: 88,162
Topics: 738
Registered: ‎14-01-2013

Re: Crazy psycho O2

Hi @MichelleF 

This is not O2. We are a community forum made up of members like yourself.

You can contact O2 at 8am this morning, if you borrow a phone, use a landline or USE SKYPE

All numbers and a guide to skype are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

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Level 1: Joiner
Posts: 4
Registered: ‎31-05-2020

Re: Crazy psycho O2

Hi
As I explained I’ve no other phone I am here by myself cannot get through on Skype to O2

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Posts: 102,171
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: Crazy psycho O2

@MichelleF 

Try Skyping them on this number +44 800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 88,162
Topics: 738
Registered: ‎14-01-2013

Re: Crazy psycho O2


@MichelleF wrote:
Hi
As I explained I’ve no other phone I am here by myself cannot get through on Skype to O2


You don't need a phone to skype. You are posting on the forum via some method (probably PC) and can use that to Skype O2.

*The Game Is On*

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Level 1: Joiner
Posts: 4
Registered: ‎31-05-2020

Re: Crazy psycho O2

Also I called them yesterday the girl said they couldn’t help as she was not customer service so I have called O2 yesterday they did not do nothing
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Community Manager
Posts: 598
Registered: ‎07-05-2020

Re: Crazy psycho O2

Hey @MichelleF just checking on you. Did you manage to sort this out or do you still need assistance?

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