Solved: Cooling off period - Page 3

Guevara · ‎14-03-2018

In the contract it states that you can exercise your right to withdraw from the contract by visiting one of the o2 stores. Has anyone actually done it via the stores? I only ask this as the salesperson in the o2 store said it had to be done via customer services when I made my purchase. Seems strange as they are so efficient at setting up contracts, surely they would be the perfect people to make the withdrawal process as smooth as possible.

MI5 · ‎15-03-2018

Thanks, but that was my response at the beginning

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