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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 255006 Views
  • 2 replies
  • 2 kudos

Resolved! Change payment date???

Hi, Is there any easy way to change my billing date online?Having trouble trying to do this Thanks

Anonymous by • Not applicable
  • 10151 Views
  • 4 replies
  • 0 kudos

Resolved! Paying Device in full?

Is there a way i can pay my device in full without having to upgrade or recycle my phone? And would i still have to pay the airtime or can i cancel it all early? Thanks (Iphone 7 plus)

Anonymous by • Not applicable
  • 2377 Views
  • 3 replies
  • 0 kudos

Resolved! Phone charges

Whilst we can use our mobiles in Europe (roaming) and charges are the same as in the UK, what if I call a European number from the UK

Anonymous by • Not applicable
  • 1426 Views
  • 5 replies
  • 0 kudos

Resolved! Roaming

I am in France and I cannot dail out. It keep saying the network is not supported and I have a contract phone. Please help.

Anonymous by • Not applicable
  • 3700 Views
  • 10 replies
  • 0 kudos

Resolved! £33.00 bill instead of £20

Hi all, I've just switched from pay as you go to pay monthly 20GB for £20 tariff and got my first bill with amount of £33.00.I'm wondering, why is it not £20? Thanks

A1taiR by • Level 1: Joiner
  • 2501 Views
  • 10 replies
  • 0 kudos

Resolved! charges

Hi, i am making a number of call to ROI from NI each day and have been getting some very large monthly bills, also making calls when in ROI to other ROI numbers, what is the best tariff / bolt on

Anonymous by • Not applicable
  • 2038 Views
  • 12 replies
  • 0 kudos

Resolved! Incorrect tariff changes

I received a call from O2 saying my contract was up so would I like to upgrade. I said I might change my phone in the near future but not just now. I was then told that to keep my custom, they would keep me on the same deal but at a reduced price (si...

Anonymous by • Not applicable
  • 1101 Views
  • 3 replies
  • 0 kudos

Resolved! If I pay and upgrade early...

Hi, I got a contract with o2 around a month ago and want to early upgrade so I can get the iPhone X, because I didn't pass credit check the first time I had to put down a deposit of £200 will I get this back if I pay off my phone bill in full to upgr...

Ezra by • Level 1: Joiner
  • 1677 Views
  • 3 replies
  • 0 kudos
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