I have 2 problems. 1st is since I have signed a new contract with O2 the network coverage is very poor even though it shows full coverage on my postcode. I have spoken to an agent and he told me I have to switch my phone one/off to check availability but my signal bar has always been half or less. Despite switching my phone on/off it does not help. Please help. 2nd is that when I took my new contract in Feb 2021. The offer included Disney + for 6 months. Everyone I was logging in it ask me for payment. Finally after speaking to an agent I was finally able to access it end of march. When I went to log on couple of days after it is asking me to renew my subscriptions and it has not even been a week of using it. I tried calling so many times but the auto message states I should log on the O2 website which is really difficult to navigate to a general section. I started a chat only to be told I have no connection. This has been really poor and I can't even speak to an agent to get this fixed. Please could you help or redirect me.
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