on 20-06-2017 08:27
on 20-06-2017 08:27
I notified o2 to cancel my contract last week over the phone although I am still awaiting an email to confirm this.
20-06-2017 08:32 - edited 20-06-2017 08:33
20-06-2017 08:32 - edited 20-06-2017 08:33
Call customer service again to chase them up. This is not customer service so we can't do anything sorry
on 20-06-2017 08:39
on 20-06-2017 08:39
on 20-06-2017 09:37
on 20-06-2017 09:37
Keep checking My O2 for a final bill to confirm the account has been closed.
on 20-06-2017 10:17
failing all that, call 202 and ask for retentions and they will help you close down your account and issue you with a pac code
on 23-06-2017 16:59
Hello @Anonymous, Welcome to the O2 Community!
The O2 community is a group of customers and friends who like to help each other out, not CS I am afraid. We’re happy to answer questions, discuss O2 or chat about any related topic. But to be able to confirm your process, please follow @Anonymous, @jonsie and @MI5 advice and let us know!
Thanks for your help guys