Solved: Re: Contract accepted?

Anonymous · ‎05-08-2015

Hi I placed an order earlier for an iPhone 6 (pay monthly) received several documents and my order is being reviewed. Does this mean I have been successful, declined. Can anyone help please? Thanks

MI5 · ‎05-08-2015

If means it's unset review by the credit team.
You will receivea further email if successful.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎05-08-2015

If means it's unset review by the credit team.
You will receivea further email if successful.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-08-2015

Yes under review means subject to credit check.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-08-2015

Damn, under not unset

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-08-2015

@MI5 wrote:
Damn, under not unset

And...so it begins...:smileytongue:

Veritas Numquam Perit

MI5 · ‎05-08-2015

😛

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Peanut · ‎06-08-2015

As @Anonymous said, you'll get an email, normally with 24 hours. They'll also email you if the need additional info from you to support the credit check.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.”

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