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Contact number to cancel a SIM order?
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on 03-07-2020 23:23
I ordered a Pay Monthly SIM, which arrived today. Unfortunately, I discovered today that the tablet the SIM was intended for has intermittend faults. Therefore the SIM is not needed and I want to cancel it. I believe I have 14 days or something like that. I just hope that I'll be able to get hold of someone during these times.
Thank in advance.
Solved! Go to Solution.
Re: Contact number to cancel a SIM order?
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on 03-07-2020 23:31
Guide: Cancelling Your Contract
Or call O2 on any number in this guide Guide: Coronavirus Community Help and Support

Re: Contact number to cancel a SIM order?
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on 03-07-2020 23:43
You need to return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
If you were to just cancel, you would be billed for the duration of the entire contract.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Contact number to cancel a SIM order?
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on 04-07-2020 11:08
Re: Contact number to cancel a SIM order?
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on 04-07-2020 11:12
Pleased to hear it @DoctorJellybean
Re: Contact number to cancel a SIM order?
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on 04-07-2020 13:01

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


