Contact number to cancel a SIM order?

DoctorJellybean · ‎10-11-2014

I ordered a Pay Monthly SIM, which arrived today. Unfortunately, I discovered today that the tablet the SIM was intended for has intermittend faults. Therefore the SIM is not needed and I want to cancel it. I believe I have 14 days or something like that. I just hope that I'll be able to get hold of someone during these times.

Thank in advance.

Cleoriff · ‎14-01-2013

@DoctorJellybean

Guide: Cancelling Your Contract

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MI5 · ‎04-04-2012

@DoctorJellybean

You need to return it under the change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

If you were to just cancel, you would be billed for the duration of the entire contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

DoctorJellybean · ‎10-11-2014

Thank you both. I dialled 202 on my mobile and managed to speak to an advisor.

Cleoriff · ‎14-01-2013

Pleased to hear it @DoctorJellybean

*The Game Is On*

MI5 · ‎04-04-2012

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Contact number to cancel a SIM order?

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