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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237482 Views
  • 2 replies
  • 2 kudos

No sim

Are you supposed to have your sim with the iPad? I am on a monthly tariff with the new contract but no sim was enclosed with my iPad.

Jaxmorgz by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Sending a text

Hiya, I have received a scam text off someone pretending to be PayPal and I have contacted PayPal off my laptop and they have asked me to forward the text to 62226 which is PayPals number. So I tried to and it bounces back saying undelivered.I have i...

Chan92 by • Level 1: Joiner
  • 601 Views
  • 2 replies
  • 0 kudos

Resolved! I want to activate my new sim

I want to activate my new sim i have no service on my phone to use id code you want to send mr for my id

Ramesh by • Level 1: Joiner
  • 1167 Views
  • 9 replies
  • 0 kudos

Voice Calls/Billing

Good afternoon allLike lots of others I have been WFH for several weeks and having to use my personal mobile. The cost isn't important but I do need the details of the dates and length of calls so I can log it. I've downloaded May's bill and they're ...

Freckles by • Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! O2 open

HiI've recently tried to add my discount to o2 open. I added my work email, which says it isn't valid so I then tried to upload my pay slip several times instead. It took me to a page that was just full of random numbers and letters & then wont do an...

Jameo by • Level 1: Joiner
  • 510 Views
  • 3 replies
  • 0 kudos

Family discount 10%

Why has the 10% discount not been applied to my wifes bill? We have done all the steps but it hasn't been applied to the bill.Anyone else experience this?

HARRY448 by • Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Possible to transfer one o2 number to another O2 account

Hi, I have 3 contracts with o2. 1) Phone under contract until September on refresh. Number and phone no longer used2) Phone under contract with refresh and in use3) Phone out of contract with refresh, device plan paid off but still paying for airtime...

10CDP by • Level 1: Joiner
  • 1044 Views
  • 4 replies
  • 0 kudos

Extra charges

how do you pay off your extra charges so it dont get added on to the bill payment when I next get billed.

Joerscott by • Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Overcharged monthly tariff

I signed up to a £33 a month contract last month and have been charged £52. There are no additional fees just the tariff price with VAT of £52.

MrClarky by • Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

Airplane mode

Keeps asking to turn off airplane mode. It is off. Cannot make or receive calls etc.

Tonytoon by • Level 1: Joiner
  • 597 Views
  • 2 replies
  • 0 kudos
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