Consolidated bill

[Tom_in_scotland]

Hi there,

I need to provide one consolidated bill for my employer (they pay), that shows the combined cost of device and airtime plan.

I see an answer to a similar question but it doesn’t address this. Hope someone can help!

Thanks.

[MI5]

@Tom_in_scotland 

It's not possible unfortunately as the device plan is a separate credit agreement.

You'll need to ask customer service for a device plan statement each month and you can download your airtime bill yourself by following this guide Guide: How do I get to the 'Download Bill' page? 

[madasaf1sh]

@Tom_in_scotland

You can get a copy of your CCA repayments, by following the steps below:

1. Login to My o2
2. Select Bills and Current Charges
3. Choose Device Plan
4. Scroll to the bottom of the page and select View Device Plan.
A new page will open and select the CCA you are trying to access and then on the left select Repayment Schedule

At the bottom of the page that opens is an option to download your payments.

Hope this helps and saves calling Customer Services