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Kimleatherland
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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For nearly a month now I ve had problems with connecting to Network and your working on it . Nothings been resolved 

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TallTrees
Level 52: Innovator
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Hi there @Kimleatherland 

We are a customer based community 

Not o2

If o2 are working on the mast in your area then you can keep a check here

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Sometimes parts for masts are difficult due to eu /uk import paperwork etc. now because of brexit 



HAPPINESS IS BEE SHAPED

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Cleoriff
  • 127626 Posts
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@Kimleatherland

Also download the My Network app.

This keeps you up to date and allows you to report issues.

https://www.o2.co.uk/apps/my-network 

Veritas Numquam Perit

Girl in a jacket
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Enlli
Level 69: Guiding Light
  • 8894 Posts
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Registered:

Assume this is one location and not everywhere

At home consider using WiFi Calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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