cancel
Showing results for 
Search instead for 
Did you mean: 

Connection

Kimleatherland
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

For nearly a month now I ve had problems with connecting to Network and your working on it . Nothings been resolved 

Message 1 of 4
187 Views
3 REPLIES 3

TallTrees
Level 50: Versatile
  • 11251 Posts
  • 120 Topics
  • 374 Solutions
Registered:

Hi there @Kimleatherland 

We are a customer based community 

Not o2

If o2 are working on the mast in your area then you can keep a check here

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Sometimes parts for masts are difficult due to eu /uk import paperwork etc. now because of brexit 



HAPPINESS IS BEE SHAPED

Message 2 of 4
184 Views

Cleoriff
  • 126155 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

@Kimleatherland

Also download the My Network app.

This keeps you up to date and allows you to report issues.

https://www.o2.co.uk/apps/my-network 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
172 Views

Enlli
Level 67: Unsung hero
  • 8008 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

Assume this is one location and not everywhere

At home consider using WiFi Calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 4
166 Views