Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237751 Views
  • 2 replies
  • 2 kudos

Pac numbers

hello i would like 2 pac codes for [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ksren by Level 1: Joiner
  • 385 Views
  • 5 replies
  • 0 kudos

Contract

When does my contract end? And how much would I have to pay if I wanted to cancel it?

Michele5 by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

O2 roaming

I need you to cancel my bolt-on asap please, so I don’t get charged again tomorrow.

Solomon1 by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Scammed

Phoned to cancel my account , as was going to get a better tariff elsewhere. Had nearly completed this when I was told there was actually a special offer that day ( I no some coincidence) . Took the offer cause had been with 02 for a long time . Was ...

Gord0312 by Level 1: Joiner
  • 439 Views
  • 3 replies
  • 0 kudos

Resolved! Loyalty discount - has it gone through?

On June 28 I phoned 202 to get a better deal than my ex-VM SIM-only renewal price, and was offered a reasonable deal - £10 for my existing number and £8 for an additional SIM for my wife, the latter discounted by 20% to £6.40. I was told I had 28 day...

Sansovino by Level 1: Joiner
  • 2025 Views
  • 10 replies
  • 0 kudos

PIN

I chose fingerprint recognition when I set up the phone yesterday. It did not ask me to set a PIN. Today after an update and a restart it is asking for my PIN. I don’t know it as I didn’t set one so how do I progress. Have tried 000000 and 111111. No...

Poor/Non-existent signal for months at a time, just to be told they're working on it, year on year.

Hello all, I'll keep it short, and to the point as much as I can.My expenditure with O2 between work and business is a few pounds shy of £200 per month. I live in the South West of England where the signal isn't usually too bad. maybe 5-10mbit. no 5G...

Bill

Hi my bill has not been paid but I am in hospital after emergency surgery so can you please lift my call bars until I have home to sort it? many thanks Danielle

New Upgrade

I have just upgraded my phone from the Samsung s22 to the Iphone 15. I just want to confirm this was an upgrade and not a second contract? I am confused as to why I have two devices on my account, does this mean I will be paying for the rest of the o...

Harlea26 by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos