Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226951 Views
  • 2 replies
  • 2 kudos

Resolved! getting proof of purchase

I have just upgraded to a Samsung s20+ 5g, the offer with the phone is free samsung ear buds, but to claim them u need to send proof of purchase but I got nothing from o2 when I did upgrade. I have tried to send the order confirmation but thats not g...

Rachh by Level 1: Joiner
  • 17995 Views
  • 12 replies
  • 0 kudos

Phone bill

Hi I want to pay my phone bill but the free 202 number isn't working from my mobile phone to pay from my debit card

Linzi2 by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Resolved! O2 advising Airtime Plan is much higher than normal?

Hi, I just received a standard text message to say I'm out of my minimum contract term. The part that confused me is it says "your monthly Airtime Plan is £30.62", which is over double what I currently pay monthly on a sim only contract. Is this sayi...

TomB1 by Level 1: Joiner
  • 851 Views
  • 3 replies
  • 0 kudos

payment rquest

I pay my bill monthly and never miss, Why did I receive a text asking for payment?

johan1873 by Level 1: Joiner
  • 249 Views
  • 2 replies
  • 0 kudos

Charged for two numbers

I have been charged for two different phone numbers since last year and I only have one [Removed] the other I don’t have or isn’t mine

Wendy61 by Level 1: Joiner
  • 304 Views
  • 3 replies
  • 0 kudos

Billing

I have recently left o2 but have just decided a text message with a bill to come off on the 14th of May what is this for ?

Amy39 by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Charges abroad for unanswered spam calls

Hi,I have seen that there are recent charges on my account for calls to me while I am in Bolivia, but that are spam calls and that I did not answer. Can you advise?Both calls were charged at £2.00.Thank you.

Katie0123 by Level 1: Joiner
  • 1462 Views
  • 9 replies
  • 0 kudos