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Mobile phone

Ds7
Level 1: Joiner
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on ‎26-08-2024 08:23

on ‎26-08-2024 08:23

My mobile phone is slow, needs reset numerous times a day

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Cleoriff
Level 94: Supreme
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on ‎26-08-2024 08:27

on ‎26-08-2024 08:27

@Ds7 
How old is the phone?

Maybe you need a new one?

Check the network here Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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on ‎26-08-2024 11:01

on ‎26-08-2024 11:01

@Ds7 

Guide: Upgrading Your O2 Phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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on ‎26-08-2024 17:35

on ‎26-08-2024 17:35

Have you tried to undertake a bit of basic housekeeping @Ds7 ? 

 

This might include deleting apps that you no longer use, clearing your cache of cookies and temporary internet files and maybe even backing up your 'phone and carrying out a factory reset. Even simply restarting your 'phone might help ! 

 

What make and model of handset do you use and how old is it ?  

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