Connection

[Kimleatherland]

For nearly a month now I ve had problems with connecting to Network and your working on it . Nothings been resolved 

[TallTrees]

Hi there @Kimleatherland 

We are a customer based community 

Not o2

If o2 are working on the mast in your area then you can keep a check here

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Sometimes parts for masts are difficult due to eu /uk import paperwork etc. now because of brexit 

[Cleoriff]

@Kimleatherland

Also download the My Network app.

This keeps you up to date and allows you to report issues.

https://www.o2.co.uk/apps/my-network 

[Enlli]

Assume this is one location and not everywhere

At home consider using WiFi Calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling